You can cancel your Ask a Shop Owner subscription at any time. All sales are final. We do not offer refunds, credits, or prorations of any kind, except where required by applicable law.
1. How to cancel
Cancel anytime from your account billing page. Cancellation takes effect at the end of your current billing period, and you keep access until then. You are responsible for canceling before the next renewal; we do not provide refunds for forgotten renewals, unused time, or accounts you stopped using.
2. No refunds; no chargebacks
We do not issue refunds for partial billing periods, prior charges, downgrades, plan changes, promotional pricing, or periods of non-use. Subscription fees are non-refundable. Filing a chargeback or payment dispute without first contacting us and giving us a reasonable opportunity to resolve the issue is a material breach of our Terms of Service and may result in immediate account termination and recovery of costs.
3. Price changes
We may change prices, plans, and features at any time. Changes apply to the next billing cycle after notice.
4. Reactivating
You can resubscribe at any time. Your account history and saved content remain available when you return.
5. Questions
Reach us through the contact page with any questions about billing or cancellation.