Welcome to Ask a Shop Owner (the "Service"). By using the Service you agree to these terms. If you do not agree, do not use the Service.
1. Who we are
The Service is operated by Ask A Shop Owner ("we", "us"), based in North Carolina, United States. For any legal notice, contact us through the contact page.
2. Your account
You are responsible for keeping your sign-in credentials secure and for activity under your account. Notify us immediately if you suspect unauthorized use.
3. What the Service does
The Service is a closed-wall AI advisor that answers questions using a curated library of operator experience. It is informational only. It is not legal, tax, accounting, medical, or financial advice. Always use your own judgment and consult qualified professionals for material decisions.
4. Acceptable use
You agree not to:
- Use the Service to violate any law or third-party right.
- Reverse engineer, scrape, or attempt to extract the underlying corpus.
- Resell, sublicense, or rebrand the Service without written permission.
- Submit harmful, deceptive, or abusive content.
See the full Acceptable Use Policy.
5. Subscriptions and billing
Paid plans renew automatically until canceled. You can cancel anytime from your account; cancellation takes effect at the end of the current billing period. We do not issue refunds for partial periods or prior charges. See our Cancellation Policy.
5a. Payments processor
Payments are processed by Stripe. By making a purchase you also agree to Stripe's terms as they apply to payment processing.
6. Your content
You retain ownership of anything you submit. You grant us a limited license to process it solely to operate and improve the Service for you. We do not sell your content.
7. Our content
The Service, the corpus, and all related materials are owned by us or our licensors. You receive a limited, revocable, non-transferable license to use the Service.
8. AI output
AI outputs are generated from a curated library but can still contain errors. You are responsible for verifying outputs before acting on them. We make no warranty that outputs are accurate, complete, or suitable for any particular purpose.
9. Termination
We may suspend or terminate accounts that violate these terms. You may stop using the Service at any time.
10. Disclaimers
The Service is provided "as is" without warranties of any kind, express or implied, to the maximum extent permitted by law.
11. Limitation of liability
To the maximum extent permitted by law, our aggregate liability is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect, incidental, or consequential damages.
12. Changes
We may update these terms. Material changes will be communicated through the Service or by email. Continued use after changes means you accept the new terms.
13. Governing law
These terms are governed by the laws of the State of North Carolina, United States, without regard to conflict-of-laws principles. Any dispute will be brought in the state or federal courts located in North Carolina.