Plain English on the data that runs through the platform.
What we collect
- Account: name, email, password hash.
- Owner profile: trade, business size, location, goals you choose to share.
- Conversations: your questions, AI answers, saved plays, follow-ups.
- Operational: IP, browser, timestamps for security.
Where it lives
Data is stored in a managed Postgres database operated by our infrastructure provider. Backups are encrypted and retained for a rolling window.
Who can see it
- You. Always.
- A small number of staff with audited access, only when necessary to operate the Service or respond to support requests.
- Sub-processors strictly for hosting, email delivery, and AI inference, under contract.
What we do not do
- We do not sell your data. Ever.
- We do not feed your conversations into third-party model training.
- We do not use your data for advertising.
Retention and deletion
We keep your data while your account is active. You can export or delete your data from your account, or by request through the contact page.
Sub-processors
A current list of sub-processors is available on request. We notify customers of material changes.