Ask a Shop Owner

Cleaning & Facilities

6 trades. Same grounded system, tuned to the realities of each one.

6 kinds of cleaning & facilities businesses

Pick yours - every one has its own numbers, leaks, and 90-day plan

Residential CleaningCommercial JanitorialCarpet CleaningJunk RemovalRestoration (Water/Fire/Mold)Moving & Storage

How the money works

Cleaning & Facilities runs on 2 different business models

Two shops in the same industry can need opposite advice, because they sell different things. Find the model you actually run on.

Recurring route work

You sell one stop on a repeating route

Revenue is stops times price times frequency, and profit is decided almost entirely by how close your stops are to each other. A dense route with modest pricing beats a scattered route with premium pricing every time, because drive time is unbillable and endless. Retention is the whole business - churn quietly resets you to zero every spring.

Your ceiling
Windshield time. Miles between stops is the tax you pay on every route.
Biggest leak
The account across town — One outlier stop can cost 45 minutes. Either raise its price to cover the drive or hand it to a competitor with a smile.

Bid, build, invoice

You sell one awarded project

You spend money to win the job before you make money doing it. Every bid has a cost, most bids lose, and the winners have to carry the losers. Margin dies in three places: the estimate you did too fast, the change nobody wrote down, and the last 10 percent of the job that takes 30 percent of the time.

Your ceiling
Crew weeks. You can only build so much at once, and the schedule punishes overselling harder than underselling.
Biggest leak
Free estimating for tire-kickers — Qualify before you measure: budget range, decision maker, timeline. A detailed bid for someone still 'getting ideas' is unpaid design work.