Building trust with a team that's been burned before
Some team members arrive skeptical, with reason. Trust isn't claimed. It's built one kept commitment at a time.
Make small commitments, keep them
'I'll get you that part Wednesday.' Then Wednesday. Trust compounds on small kept promises faster than any big speech.
Own your mistakes out loud
Saying 'I got that wrong' without spin earns more trust than being right. The shop notices.
Don't punish honesty
A tech who tells you about a mistake gets a calmer response than the one you find out later. Build that pattern on purpose.
Take your version of this question further
This is one operator-tested angle on the question. Your shop, your size, your trade, and your team change the answer. Ask your specific version inside Ask a Shop Owner to get a response grounded in how owners like you actually handled it.