How do I do a performance review?

By Ask a Shop OwnerUpdated Leadership

Short answer

Have them quarterly, not annually. Three things: what's going well, what needs to change, what's next. Specific examples on each.

Why quarterly

A year is too long to fix anything. Quarterly reviews catch problems early and give raises a structure. Nobody is surprised at the annual review because they've had three already.

Structure

15 minutes of you talking, with specific examples and a clear path forward. 15 minutes of them talking, where you mostly listen. End with one written commitment from each side.

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