How do I write an SOP for my shop?

r/hvac

Are maintenance agreements worth it for a small shop?

r/hvac

Install margins are terrible, what am I doing wrong?

r/autorepair

Should my repair shop start selling tires?

SOPs without the corporate theater

An SOP isn't a binder. It's the answer to 'how do we do this here?' written down once.

Systems that actually run the shop

A system is what keeps the work consistent when you're not in the building.

Process improvement that sticks

Change one thing at a time and measure it. That's the whole game.

Capacity planning for owner-operated shops

Most shops fly blind on capacity and then panic in busy season.

Scheduling the day so the day actually works

A bad schedule is the most expensive thing in the shop. It just doesn't show up as a line item.

Managing suppliers and subs without the drama

Your suppliers and subs are the part of the business that breaks at the worst possible moment unless you manage it.