When should I hire my first employee?

By Ask a Shop OwnerUpdated Hiring

Short answer

When you are visibly turning away work you would have taken last year, not when you are tired.

The wrong reason

Being tired means you need a vacation or a better process. Hiring someone while exhausted gets you the wrong person, trained poorly, in the wrong role.

The right signal

Revenue is leaving the floor. You can name three jobs in the last month you didn't follow up on. You are doing $20/hr work while $200/hr work waits.

Run the math. A $20/hr hire costs $30 to $35 fully loaded. They need to generate two to three times that in margin or the math doesn't work.

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