Menu pricing vs custom quoting
Menu prices speed up small jobs. Custom quotes are needed on bigger ones. Use both.
Menu price the common small jobs
Standard service calls, common repairs, recurring tune-ups. Same price every time, posted internally. Speeds dispatch and removes pricing inconsistency.
Custom quote everything else
Anything over a threshold (each shop picks one) gets a site visit and a custom number. Trying to menu-price big jobs almost always loses money.
Update the menu twice a year
Stale menus are bigger margin leaks than people realize. Spring and fall reviews keep them current.
Take your version of this question further
This is one operator-tested angle on the question. Your shop, your size, your trade, and your team change the answer. Ask your specific version inside Ask a Shop Owner to get a response grounded in how owners like you actually handled it.