How do I get my customers to pay me faster?
Short answer
Invoice the same day. Make it easy to pay online. Charge a late fee. Follow up at day 7, 14, and 21 by phone, not email.
Speed of invoice = speed of pay
An invoice sent four days after completion sits in someone's inbox. An invoice handed over at the door, with a tap-to-pay link, gets paid that night.
Follow up with humans
Email gets ignored. A polite call at day 21 collects more than a dozen automated reminders. Have one person whose job, three hours a week, is calling AR over 30.
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