How do I schedule a productive day as an owner?
Short answer
Owner work in the morning before phones get loud. Production and meetings after. Email twice a day, not all day.
The structure
First 90 minutes of the day: one important owner task with phone in another room. Then start taking calls and running the shop. The day rarely allows owner work after 10 AM.
Defend it
The team will get used to you being unavailable for 90 minutes. Customers won't notice. The owner who handles every text at 8 AM never gets anything that matters done.
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