Should my business be on social media?

By Ask a Shop OwnerUpdated Marketing

Short answer

Pick one platform where your customers actually are. Post once a week. Don't try to be on five at half-effort.

Choose by customer

Homeowners over 40: Facebook. Younger homeowners and any visual trade: Instagram. B2B and commercial: LinkedIn. Niche skill audiences: YouTube. One platform, done well, beats five done half-way.

What to post

Before/after photos. Short videos of work. A real human face. Customer stories. Stop posting motivational quotes. Nobody hires a contractor because of a quote graphic.

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