Does direct mail still work?

By Ask a Shop OwnerUpdated Marketing

Short answer

Yes, for hyperlocal, repeat-mail to the same streets, with a real offer. Once-and-done postcards are a waste.

What works

Every Door Direct Mail (USPS) to the streets you already work on, four to six mailings a year. The repetition matters more than the design. Your name has to feel familiar before they call.

The offer

A clear, simple, no-asterisks offer. 'Free tune-up with any install booked by X.' Not 'Call for details.' If they have to call to find out the deal, they don't call.

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