The questions owner operators ask Ask a Shop Owner are personal. Hiring decisions, firing decisions, cash flow problems, customer complaints, family in the business, the whole landscape. That is not data we will ever monetize.

The short version

  • We do not sell your conversations.
  • We do not use your conversations to train models.
  • You can delete your account and history at any time.
  • We log only what we need to keep the product working.

What we do log, and why

We keep your account information so you can sign in, your conversation history so you can come back to a thread, and basic usage telemetry so we can tell when the product is broken. That is the whole list.

What we do not log

  • We do not record audio.
  • We do not run third party advertising trackers on your account pages.
  • We do not share your account with marketing partners.

Training data, in detail

Some AI products quietly use your conversations as training data unless you opt out. We do the opposite. Your conversations are excluded from training by default, with no opt out form to find.

Deletion

You can delete your account from settings. When you do, your conversation history is removed from production systems and rolls out of backups on a defined schedule. Deletion is final and we do not retain a shadow copy.

The full legal version of this is in our privacy policy and data handling pages.