What do I do if I think an employee is stealing?

r/smallbusiness

How do I know when to hire my first employee?

r/entrepreneur

First time hiring a manager. What do I look for?

r/smallbusiness

How do I actually fire someone without it turning ugly?

r/entrepreneur

When do I quit my day job for my side business?

r/sweatystartup

Cleaning business, when should I hire my first cleaner?

r/smallbusiness

How do I fire a bad customer without a nasty review?

SOPs without the corporate theater

An SOP isn't a binder. It's the answer to 'how do we do this here?' written down once.

Systems that actually run the shop

A system is what keeps the work consistent when you're not in the building.

Process improvement that sticks

Change one thing at a time and measure it. That's the whole game.

Capacity planning for owner-operated shops

Most shops fly blind on capacity and then panic in busy season.

Scheduling the day so the day actually works

A bad schedule is the most expensive thing in the shop. It just doesn't show up as a line item.

Managing suppliers and subs without the drama

Your suppliers and subs are the part of the business that breaks at the worst possible moment unless you manage it.