How do I get more Google reviews?

By Ask a Shop OwnerUpdated Sales

Short answer

Ask every happy customer, the day the job ends, with a direct link.

The mechanic

Send a text the day of completion: 'Glad we got it right. Two-minute review here helps a ton: [link].' That sentence beats every fancy automation.

Reply to every one

Reply to all reviews, good and bad. Future customers read your replies more than the reviews. Calm, short, no defensiveness on the bad ones.

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