How do I handle customers who only care about price?
Short answer
Qualify them out in the first call. They're not your customer and trying to convert them costs more than ignoring them.
The early filter
'A lot of folks shop us on price, totally fair. Just so we don't waste your time: most of our jobs land in the $X to $Y range. Does that fit what you had in mind?' You'll lose 20 percent right there, and they were never closing.
Keep your sanity
The cheapest customer is the most expensive customer. They demand the most, pay the slowest, and review the harshest. Let your competition have them.
Ask your version of this question
This is one business owner-tested take. Your shop size, trade, and team change the answer. Ask the exact version inside Ask a Shop Owner and get a response grounded in how owners like you actually handled it.
Now run it against your numbers.
This answer is written for shops in general. Inside Ask a Shop Owner it becomes your answer: your revenue, your crew, your market, your history. Ask "How do I handle customers who only care about price" and get the version that accounts for what you already told us.
Was this helpful?
One click. It tells us which answers to deepen and which questions we still owe you.
Not ready for a trial? Take the scripts with you.
Leave your email and we send three short notes over the next week showing how owners used answers like this one on a real decision. No newsletter, no drip forever.
Three emails, then it stops. Unsubscribe in one click. We never sell your email address.